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SAP CRM Middleware Training

SAP CRM Middleware is an inbuilt application that integrates various data between SAP ECC and non-SAP system with SAP CRM Landscape.

This area enables replication, syncronization and distribution of data, for example between a networked branch office and its mobile field sales/service representatives. CRM Middleware links together various types of data producers (Mobile Clients, R/3 backend system, SAP BW etc.) with a CRM landscape, and provides all component with the necessary information.

Course length    :  Approx 5 hours
Delivery              : E-Learning (Recorded) Training with 100% support.
Price                   :  U$139 (E-Learning | Recorded Videos Training)
Contact Us         : Please Click here
Enrolment Link  : Please Click here
Who should        : attend Those interested in gaining in-depth knowledge of integration between SAP CRM and SAP ECC using CRM Middleware. (Example: Business analyst, Project team members, Consultants, etc.)
Prerequisites      : Basic knowledge of SAP CRM is required.
Level                   : Basic to Intermediate.
Objectives          : To learn the most important features within SAP CRM Middleware. Some of these features are : CRM Middleware Architecture, Connection between CRM and R/3, Customizing data, Business data, Conditions, Middleware troubleshooting  etc.
Training package: includes
  • Study Materials
  • Student Forum to discuss problems
  • Support for 3 Months
  • Training with real time scenarios
Course Contents : 
  • Introduction to CRM Middleware.
  • SAP CRM Middleware Architecture.
  • Date exchange with ERP Backend.
  • Connection between SAP CRM and SAP R/3.
  • Synchronization scenario for Customizing data.
  • Synchronization scenario for Business data and Conditions.
  • Data flow with CRM Middleware.
  • Data exchange from CRM to SAP R/3.
  • Troubleshoot errors Initial Load from R/3 to CRM.
  • Troubleshoot errors Delta Load from R/3 to CRM.
  • Troubleshoot errors load from CRM to R/3.
  • Real time examples of middleware issues and tricks to troubleshoot.
  • Overview of data exchange via XIF (External Interface Adaptor).
  • SAP BW (BI) Adaptor overview.
  • Groupware Adaptor overview.

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